Returns & Refunds
Because our products are perishable food items, we cannot accept general returns — but we will always make it right if something arrives wrong.
When we replace or refund
If your order arrives damaged, is incorrect, or has items missing, write to us within 48 hours of delivery with your order number and photographs of the parcel and products.
What we can't accept
Opened or partially consumed products, and change-of-mind returns, cannot be accepted for food-safety reasons.
How refunds are processed
Approved refunds are issued to the original payment method within 5–7 working days of approval. Replacements are dispatched with the next batch.
Order cancellation
Orders can be cancelled for a full refund any time before dispatch. Once dispatched, an order cannot be cancelled.
Questions about this policy? Write to hello@nutriconscious.in. This document is a starting template and should be reviewed by your legal advisor before launch.